+1 646 490 9434

TERMS&CONDITIONS

Orders are processed immediately and shipped the next day by EMS or SF-Express from Shenzhen or Hong Kong. Large packages are sent by DHL (if you are in the Middle East, Aramex will be used).

We will provide you with tracking information about four days after shipment. Unfortunately, we cannot accept orders from India, Indonesia, Vietnam, and Japan, sorry!

We accept credit cards and other bank cards and payments using PayPal, Bitcoin, T/T, and Western Union.

When checking out, choose your desired payment option, and we will send you an invoice and instructions on how to pay within 24 hours. We cannot offer an instant payment option due to the nature of our business.

We are trustworthy and have never failed to deliver. Our delivery rate is 100%, satisfaction 95%, and around 40% of our customers return to our store to buy more luxury goods.

Our service is reliable but not as well organized as big online fashion retailers. We do not belong to the fashion business and are always under threat from it. We show that the fashion industry and luxury fashion houses inflate their prices to buy unwittingly. You may think of us as fans of the luxury fashion industry, running a guerilla fashion boutique right under the industry’s nose.

All products are sold “as is.” You assume responsibility for your purchase. No refunds nor exchanges will be issued. CRIS&COCO only offers immaculate high-quality designer bags and luxury accessories. Any damaged products or packages which don’t reach their destination are resent without further costs. If you have an issue, please contact customer service immediately to help you solve it as soon as possible.

Custom duties regularly do not apply. Some countries in the European Union, Canada, and the UK charge a small import fee, which you will be notified before delivery.