+1 646 490 9434

TERMS&CONDITIONS

We will process your order immediately and ship the next day by DHL from Hong Kong.*
We provide you with tracking information 3-4 days after shipment. Presently we can not accept orders from India, Indonesia, Vietnam, and Japan.

We accept payments by PayPal, T/T, Western Union.

All products are sold “as is”. You assume the responsibility for your purchase, no refunds nor exchanges will be issued. CRIS&COCO offers only immaculate high quality designer bags and luxury accessories. We resend faulty or damaged products or packages which don’t reach their destination without further costs. Please contact customer service immediately upon receipt.

We will resend all products not arriving at your destination.
Customs duties regularly don’t apply. We had rare cases shipping to Germany, Italy, and France where customs was adding a fee based on a price reevaluation.

CRIS&COCO
New York – Hong Kong

*Due to the Covid-19 crisis, we temporarily suspended our cooperation with DHL Hong Kong and are shipping with EMS or SF from China until further notice. Unfortunately, we still experience delays caused by the restricted service of the USPS and extreme weather. We ask you for patience if your delivery is delayed. We continuously monitor the situation and choose the best shipping option for your location presently available.